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Terms and conditions

Terms and conditions

Introduction

These Terms & Conditions govern your use of the Ripon Laptop Centre website and any services we provide.

By using our website, requesting a quotation, booking a repair or using our services, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.


About Us

Ripon Laptop Centre provides computer repairs, laptop repairs, upgrades, IT support, software installation, virus removal, data recovery and related technology services for homes and businesses across North Yorkshire.

Our contact details are:

Ripon Laptop Centre
Unit 5A Canalside
Dallamires Lane
Ripon
North Yorkshire
HG4 1TT

Email: info@riponlaptopcentre.com

Telephone: 01765 602262


Website Use

The information on this website is provided for general guidance only.

Whilst we make every effort to ensure information is accurate, we cannot guarantee that all content is complete, current or free from errors.

We reserve the right to change or remove website content at any time without notice.


Quotations

Any quotation we provide is based on the information available at the time.

If additional faults are discovered during diagnosis, we will contact you before carrying out any further chargeable work.

Quotations remain valid for 30 days unless stated otherwise.


Diagnostics

Some repairs require diagnostic testing before the fault can be confirmed.

Where applicable, diagnostic charges will be explained before work begins.

Diagnosis does not guarantee that a repair will be possible or economically worthwhile.


Repairs

We will carry out repairs with reasonable care and skill.

Repair times are estimates only and cannot be guaranteed.

Occasionally replacement parts may become unavailable or delivery delays may occur. If this happens, we will keep you informed.

Where a repair is no longer viable, we will discuss the available options before proceeding.


Customer Data

Customers are responsible for ensuring important data is backed up before bringing in a device.

Although we take every reasonable precaution, Ripon Laptop Centre cannot accept responsibility for data loss caused by:

  • existing hardware faults

  • failing storage devices

  • operating system corruption

  • software faults

  • replacement of faulty components

  • necessary operating system reinstallation

Where requested, we may be able to carry out a backup before repair, although this cannot be guaranteed if the storage device has already failed.


Passwords and Access

Some repairs require access to Windows, macOS or other user accounts.

By providing passwords or PINs, you authorise us to use them solely for diagnosing, repairing and testing your device.

Your passwords will not be stored longer than necessary to complete the repair.


Replacement Parts

Where replacement parts are required, we will use suitable compatible or genuine parts depending on availability, customer preference and cost.

Where refurbished or compatible components are used, this will be discussed with you beforehand where appropriate.


Warranties

Unless otherwise stated, repairs are covered by a workmanship warranty.

Replacement parts may carry their own manufacturer warranty.

Our warranty does not cover:

  • accidental damage

  • liquid damage

  • misuse

  • software installed after repair

  • viruses or malware introduced after repair

  • unrelated faults

  • customer modifications

Warranty claims may require inspection before acceptance.


Collection of Repaired Devices

Customers are asked to collect repaired devices promptly once notified.

Devices left uncollected for more than 90 days after notification may be disposed of or recycled to recover storage costs, where legally permitted and after reasonable attempts have been made to contact the owner.


Payments

Payment is due on completion of the repair unless agreed otherwise.

Ownership of any supplied parts remains with Ripon Laptop Centre until payment has been received in full.


Remote Support

Where remote support is provided, customers are responsible for ensuring they have permission to access the device and any relevant business systems.

We cannot guarantee that all faults can be resolved remotely.


Website Availability

We aim to keep our website available at all times but cannot guarantee uninterrupted access.

We accept no liability for temporary downtime caused by maintenance, technical issues or events beyond our control.


Intellectual Property

All website content, including text, graphics, logos, photographs and design, remains the property of Ripon Laptop Centre unless otherwise stated.

Content may not be copied, reproduced or distributed without written permission.


Limitation of Liability

Nothing in these Terms & Conditions limits or excludes liability where it would be unlawful to do so.

Subject to this, Ripon Laptop Centre shall not be liable for:

  • indirect or consequential loss

  • loss of profits

  • loss of business

  • loss of data

  • loss resulting from existing hardware failure

  • delays outside our reasonable control

Our total liability shall not exceed the amount paid for the relevant service.


Third Party Software

Where we install software supplied by a third party, its use is subject to that software provider’s own licence terms.

Customers are responsible for complying with those licence agreements.


Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be available on our website.


Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


Contact

If you have any questions regarding these Terms & Conditions, please contact:

Ripon Laptop Centre
Unit 5A Canalside
Dallamires Lane
Ripon
North Yorkshire
HG4 1TT

Email: info@riponlaptopcentre.com

Telephone: 01765 602262

 

Last updated: July 2026

18 point check
£24

Fixed price, any laptop or desktop

Most MOTs are done the same day.

When did you last have your computer checked?

Our £24 PC MOT is a thorough health check for your computer. We’ll explain what’s causing any issues, what’s worth fixing and what isn’t, with honest advice from our friendly team.

Our £24 PC MOT identifies what’s slowing your computer down and provides a clear report with honest recommendations.