- Unit 5A, Canalside Dallamires Lane Ripon, North Yorkshire, HG4 1TT
Ripon Laptop Centre is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights under UK data protection law.
By using our website, contacting us, or using our services, you agree to the practices described in this policy.
Ripon Laptop Centre provides computer repairs, IT support, upgrades, software installation and related technology services for homes and businesses across North Yorkshire.
Trading Address
Ripon Laptop Centre
Unit 5A Canalside
Dallamires Lane
Ripon
North Yorkshire
HG4 1TT
Email: info@riponlaptopcentre.com
Telephone: 01765 602262
Depending on how you use our website or services, we may collect:
Name
Email address
Telephone number
Postcode
Company name (where applicable)
Device make and model
Description of the fault
Service history
Communications relating to your repair or enquiry
When you visit our website we may automatically collect:
IP address
Browser type
Device information
Pages visited
Date and time of your visit
Referring website
This information helps us improve the website and understand how it is used.
We only use your information where we have a lawful basis to do so.
Your information may be used to:
Respond to enquiries
Book repairs or appointments
Carry out repair and IT support services
Contact you about your repair
Provide quotations
Process payments
Improve our website and customer experience
Comply with legal obligations
Prevent fraud or misuse of our services
We do not sell your personal information to third parties.
We understand that computers often contain personal and sensitive information.
Our technicians only access files, folders or accounts where reasonably necessary to diagnose, repair or test your device.
Where possible, we recommend customers back up their data before bringing in a device. Although every care is taken, we cannot guarantee against data loss during hardware failures, software issues or operating system reinstalls.
If login credentials are required to complete a repair, they will only be used for the purpose of carrying out the requested work.
If you complete a form on our website, we collect the information you choose to provide so we can respond to your enquiry.
We keep this information only for as long as necessary to deal with your enquiry or provide our services.
Our website uses cookies to improve your browsing experience.
Cookies may be used to:
remember preferences
measure website traffic
understand how visitors use the website
improve website performance
You can disable cookies through your browser settings, although some parts of the website may not function correctly.
We may use website analytics tools, such as Google Analytics, to understand how visitors use our website.
These services collect anonymous usage information such as:
pages visited
time spent on pages
device type
general location
referring websites
This information cannot normally be used to identify you personally.
If you contact us by email or submit an enquiry through our website, we will only use your details to respond to your enquiry or provide the services you have requested.
We do not send marketing emails unless you have specifically asked to receive them.
You can unsubscribe from marketing communications at any time.
We only share personal information where necessary.
This may include:
payment providers
website hosting providers
email service providers
software suppliers used to provide requested services
legal or regulatory authorities where required by law
All third parties are expected to protect your personal information.
We only keep personal information for as long as necessary.
This may include keeping records for:
ongoing customer support
warranty purposes
accounting requirements
legal obligations
When information is no longer required it is securely deleted or destroyed.
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or loss.
No method of transmitting information over the internet can be guaranteed to be completely secure, but we continually work to protect your information.
Under UK GDPR you have the right to:
request access to your personal information
request correction of inaccurate information
request deletion of your personal information where applicable
object to certain processing
restrict processing in certain circumstances
request transfer of your information where applicable
withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of external websites.
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised update date.
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Ripon Laptop Centre
Unit 5A Canalside
Dallamires Lane
Ripon
HG4 1TT
Email: info@riponlaptopcentre.com
Telephone: 01765 602262
If you are unhappy with how we handle your personal information, you have the right to complain to the Information Commissioner’s Office (ICO).
Last updated: 29 July 2026
Fixed price, any laptop or desktop
Most MOTs are done the same day.
Our £24 PC MOT is a thorough health check for your computer. We’ll explain what’s causing any issues, what’s worth fixing and what isn’t, with honest advice from our friendly team.
Our £24 PC MOT identifies what’s slowing your computer down and provides a clear report with honest recommendations.
